You know, it's funny.. I was just in the midst of preparing a post about the non-refundable listing fees and how Blizzard would probably play with different free listings per week (I knew that 3 wasn't going to cut it, but I figured they might experiment with 5 or 10 for various reasons). There's no point in discussing those reasons now, since I've had to scrap everything.
Blizzard just announced a MASSIVE change to the RMAH system. They've finally wised up and have removed the Listing Fee!
As you know, for several months, I've been saying that the existence of the Listing Fee turns the RMAH into a gambling metagame, but the removal of the Listing Fee would make item selling risk free and thus remove the main gambling aspect from the RMAH. Blizzard echoed the same: "This has the main advantage of allowing players to try to sell their items risk-free."
Here's the full posting in all it's glory:
In the near future, we'll be implementing several changes to the posting limits and fees related to the beta version of the Diablo III auction house. Here’s a quick summary of what’s in store:The average user won't recognize the importance of this strategic move. The Listing Fee for Blizzard was really important and a huge financial decision. The decision to remove it was equally critical. The decision to remove it would be something that they have been discussing and legally researching for weeks or months.
* Listing fee is being removed.
* Transaction fee is being increased to 1.25 Beta Bucks.
* Minimum listing price is being raised to 1.50 Beta Bucks.
* You will be limited to 10 active auctions per auction house.
With the removal of the listing fee, players will no longer need to worry about whether they’re going to run out of free listings for the week. In addition, introducing a limit on the number of active auctions means players won’t feel as though they should be trying to sell everything they find, potentially flooding the auction house with unwanted items. Under this new system, players will only pay an auction house fee if and when an item actually sells. This has the main advantage of allowing players to try to sell their items risk-free. In addition, because the transaction fee is already baked into the price when an item is listed (as part of the minimum listing price), it’s no longer possible to be in a situation where you don’t have enough Battle.net Balance to list an item, forcing you to have to charge up your Balance just to attempt a sale. We think this will be a much cleaner process for selling items and will ultimately lead to a better experience when using the currency-based auction house.
This new active-auction limit will also apply to the gold-based auction house. Because gold can be sold on the currency-based auction house, we need to ensure there are limitations on the gold auction house as well; otherwise, a player might be tempted to sell everything for gold and then sell that gold on the currency-based auction house, which isn’t supportive of the kind of thriving item-driven market we’re trying to foster. In addition, for the first time in the beta test, we're planning to have both the gold- and currency-based auction houses active at the same time when these changes go live. Of course, one of our main goals in making these changes to the beta is to test how they’ll work out, and we look forward to hearing your feedback once you have a chance to try them.
Blizzard would have made more money (a killing) from the lost sales then they ever could from successful sales. Billions of transactions.. and they would have profited every time an item was undercut or unsold. The number of successful sales will always be vastly smaller than the amount of unsold items.
You really have to wonder why they removed this, considering it's vast importance. The only explanation Kaivax had to give was that it "removed the risk" for the players. But, financially, this was a bad move for Blizzard, meaning that there had to have been other reasons that could offset "the bad." This wasn't a light decision in any way, and the only possible reason Blizzard had for making these changes was because of the gambling nature and potential legal exposure.
In my discussions with various organizations voicing my concerns about gambling within Diablo, some of them mentioned that they would be following up with Blizzard with questions.
We have all suspected that the long delays might have had something to do with the Battle.net Balance integration or the RMAH. Perhaps, the development and finance teams have been in long discussions with their internal legal departments? And now, a major change in policy is needed to avoid future legal entanglements.
I think we might finally have some answers to their long delays. And, this also opens up the opportunity to finally get the RMAH re-instated in South Korea.
This has been a huge success; it's a change I have been advocating for a long time now. I'm really excited and pleased about this announcement. :)
I had mentioned before that I hoped other developers and publishers would be keeping a sharp eye Diablo 3's Real Money Auction House progress.
Almost all ratings boards (except for South Korea) don't concern themselves with gambling and they leave regulation up to other government bodies. So, if any gambling inquiries or concerns do arise, it will be well after Diablo 3 launches.. possibly even a year or two later.
And because Activision Blizzard's army of lawyers reviewed and approved this new system, they'll be there to defend it in case of trouble (potentially setting new precedents in legal cases). Other video game businesses can use this to their advantage and implement the same RMAH system in their own games without concern for legal entanglements.
I wonder, though, if other gaming organizations are monitoring these developments?
RMT is very common in games, but Blizzard has created a unique method that can completely change the online gambling industry, and finally give them the loophole they need to avoid legal prosecution (if illegal in their country), licensing, regulation, and/or heavy taxes (if legal, but controlled).
Assume, for example, that you live in a country where online gambling is illegal. Here's how someone could design an online casino where they can profit from gambling, but it's not legally considered gambling as it uses the same process as the D3 RMAH. I've compared D3 to a slot machine before, but this is a lot more in-depth (a practical guide). :)
I'll use the example of a virtual MMO game called "Casino World", although this could easily be done through a webpage as well.
- In this game, you can wander around a virtual environment with other players. It's a virtual casino consisting of games like Craps, Blackjack, Roulette, Slot Machines, Poker, Horse Races, Sports Betting, plus any other game that casinos typically have.
- The Casino World programming team can control the odds of all their games.
- Real money is not exchanged within the game, but rather players use a virtual currency which we'll call "G Credits".
- When players first buy the game, they're given a certain quantity of "G Credits" to start out with. However, if they want any more "G Credits" they have to buy them other players on the Player-Run Auction House using real cash. Alternatively, they can provide special services for other players in exchange for "G Credits", or play the in-game "free to play" games that pay out "G Credits" in small quantities and over long term.
- As a player, if you want to convert your "G Credits" into cash, you have to sell them to other players on the same Auction House.
- When participating in the Auction House, the casino will take a cut of your transactions. There will be a listing charge and a percentage based the amount being sold (the percentage is adjustable too, based on your seniority. The casino will take less if you're a more senior member.) It will not cost anything to buy items or G-Credits though.
- In-game items can be won as prizes or bought and sold between players. These items can be used to customize your appearance, populate your virtual "Casino World" apartment or house, or actually do useful things like upgrading your in-game membership card allowing you to play different games, play games with higher stakes, or offer various forms of insurance. Special items can also increase your odds or chances of winning prizes (1% increase of odds in winning x card or x item.)
- Although many prizes are useful, they can also be converted into "G Credits".
- Players start out with low social status and they need to upgrade their membership card (upgrades purchased from the other players on the Auction House) to play more games, play games with higher stakes, unlock social or gaming "skills", or get access to new areas and elite rooms. Players also need to pay fees to play games, but having certain upgrades on their membership card will cut down on those costs.
- The game will also have a lot of socializing; private rooms or public chat areas where virtual drinks or dancing women can be purchased for "G Credits".
- When players sell their "G-Credits" to other users, this real cash goes into their in-game Bank Account. Using this cash, they can use it to shop at the Casino Store to buy real items or video games. Alternatively, if you want to "cash out" to receive the real money, there are additional fees and percentage cuts that you must pay.
- All of these transactions need to take place between players, and "Casino World" is just providing a service to allow them to safely trade and communicate with each other. It's important to keep some fees low to encourage gameplay. But, the idea is to get users playing the gambling games, get them addicted, which forces them to purchase "G Credits" from other players. The company's job is to get players using the Auction House, because that's where their profit comes from.
- Since the company is not directly awarding prizes or paying out cash, they're not involved in gambling as all transactions take place only between players.
- The price they pay is receiving a percentage of winnings or losses in exchange for legalizing gambling. However, because they can increase player numbers (being legalized and all), it's an automated electronic game, and they avoid licensing and taxes, they are substantially lowering their expenses and raising revenue. They also make money by selling goods (e.g. video games or merchandise within their Casino Store.)
What's great about this approach to online gambling is that even in countries where it's legal, it's typically regulated and you pay absurd taxes or licensing fees. Using this system, however, it's not gambling but rather just a video game with players who trade with each other so you can avoid all of those extra expenses.
All the "Casino World" owners are doing is "introducing a powerful auction house system that will provide a safe, fun, and easy-to-use way for players to buy and sell G Credits they obtain within Casino World. Items can be sold and purchased using real-world money or G Credits. Casino World does not plan to post items for sale in the auction house. The driving purpose of the auction house is to provide players with a fun additional in-game option for what they do with the items and G Credits they obtain in the game."
There's nothing wrong with this at all.
"But officer, this isn't gambling.. it's just a EBay like auction system which has been around forever. It's a PLAYER-RUN auction house and we're just providing a safe and secure way for players to sell their G Credits."
This can sound a little complicated and there's a lot I left out (e.g. "What If" scenarios.) But, I'm hoping you can work this out in your mind and see how it would operate. If you have any questions, though, let me know.
If you're a regular reader, I apologize for the repetition in advance. Some of it you'll recognize, but there's a lot of new stuff.
The reason I'm doing this is because there's a lot of information scattered throughout the blog, and I wanted to make ONE POST that consolidated everything. So, I'm putting all of the pieces together here to create one comprehensive article of arguments that I can "sticky" to the front page.
The following is supporting evidence why I am fully convinced that the South Korean RMAH problems are the primary reason for the initial (and continued) delay of the Diablo 3 release.
Importance of Korean RMAH
On September 22, Blizzard management rushed to Korea to address sudden issues within the GRB approval process dealing with concerns over the RMAH and gambling.
Immediately the day after (September 23), Mike Morhaime published the “Soon” Was Too Soon -- Diablo III to Arrive in Early 2012 announcement.
This is key. Michael Morhaime, the Chief Executive Officer of Blizzard Entertainment made an unscheduled and rushed visit to Korea because of concerns regarding the RMAH & Gambling aspect of the game. He was also there with Robert Bridenbecker (VP of Online Technologies), Blizzard Korea Directors, and probably many other Senior Managers.
When the CEO of a major corporation gets involved in something, that's because it's extremely important and critical to the business (as well as the future of the business.)
Employees at the Blizzard US office very rarely even see Mike. He gets paid over $750k per year, and doesn't care about little things like rune decisions, polish, or minor bugs. His concerns consist of important and high level business decisions.
He didn't field questions by conference call, he didn't attend via video conference, he didn't get the Directors in Korea to handle it.. he jumped on a plane and traveled for over 15 hours.
So, the GRB delay was very very important to Blizzard. And when the CEO is involved, it's of the highest importance.
Immediately the day after, the release in all other countries was delayed. This was only made available in Korean newspapers, no one knew about this in NA/EU until I had made others aware of it. Unless Mike had jumped on a plane immediately after the press conference, there's a very strong chance that the Global Delay announcement was even made by Mike (remotely) while he was still physically located in South Korea. :)
So, yes. The decision to have the RMAH in the Korean game is EXTREMELY important to Blizzard and it did effect the launch in all other regions.
Battle.net Blogs & Articles
When that "Soon Was Too Soon" article was posted, did you know that this was the only time that Mike had ever published an article himself on the Battle.net front page?
Most articles are prepared well in advance; several days to several weeks. Upcoming announcements, new features, new contests.. all of these are published by "Blizzard Entertainment" and prepared many days ahead of time. They typically wait until certain days, do some last minute checks, and then click "Publish".
This was a very last minute post, made by Mike the CEO himself. Not only was this totally out of character, but so was his posting time: 5:30AM.
Even the "Diableard Challenge" was cancelled, because everything by this point was completely up in the air and they had no idea what the new worldwide release date was going to be now.
We Have Been Given More Time
In this blue post, Blizzard confirms that because of the delay, they now have more time to add new features and services.
..the fact that some changes or features were added only after the announcement of the postponement of the game in 2012.Consider this very carefully and use all the powers of logic at your disposal.
Having moved the release date, our development team has been available to the additional time they are using is to finish the game, but also to add items that were not able to be included with the old date of issue (or better with the old forecast).
Having more time means having more content.
Unfortunately, there comes a moment when we must draw a sharp line and decide that the game should be released and that some features or changes are not necessary.
The game was delayed. They now have time to add new features, new content, fix bugs, polish the game, adjust runes, balance characters.
Do you see the logic here? The runes, bug fixes or polish did not come BEFORE the delay, nor did they CAUSE the delay. There was "A DELAY", but now they have time to work on the runes, bugs, balancing, and polish. They also have more time to add NEW FEATURES and NEW CONTENT.
This means that it's NOT the runes, bugs, balancing, tweaking, or polish delaying the game. "Something else" delayed the game, but now they have time to work on all of those things.
And if they have so much extra time available to add NEW FEATURES and NEW CONTENT, doesn't that just speak volumes that there was nothing actually holding back the game? This means that the game was practically done, because now they can add NEW stuff. Because things are so open ended with the release date, they have so much extra time available that they can just add new features, services, and content.
If the game was delayed because of game-play issues, they would have been given extra time to correct those issues specifically. That's when they enter "crunch time", and work hard to get rid of those last minor issues. They wouldn't be using that time to add brand new features and content that would add new bugs, new balancing issues, and other new problems. No, they said that because of "THE DELAY", that they now had time to add new stuff. And because they made the distinction, "THE DELAY" has nothing to do with the game or game-play elements itself. That just leaves an external factor (or factors), without actually stating specifically what it is.
This should all be common sense.
Sometimes They're Not Good Sources
The best time to get useful or honest quotes or information from Blizzard is when the source is not paying attention, when they're answering another question (to which you can glean other information from), when they're caught off guard, or when they let something slip accidentally.
This is why a lot of the best or unannounced information comes from live interviews, unedited videos, or posts from Blizzard employees who reside outside of the US. Employees who work at Blizzard HQ are more careful about what they say or release. Those in other countries; not as much. (Where did that gigantic Product Slate, Subscribers, and Financials leak come from? Oh right, China.)
When a source is discussing a particular subject, they're very careful about what they say. They'll review their post, word and re-word it, and be very careful to make sure it's as ambiguous as possible. And when Bashiok is involved, his answers are very specifically ambiguous and open to interpretation. When he types, there's no commitment and no clear confirmation or denial. Just like any good politician. :)
You've seen this sort of ambiguous Blizzard response in the past. For example, in regards to the "rumors" that "Mists of Pandaria" was going to be the name of the next WOW expansion pack, and that the Pandaren were going to be in the game, Tom Chilton (Game Director and Lead Game Designer for World of Warcraft) said that this belief was only speculation and "wildly overhyped." And that, "if you look at traditionally how we've handled that race it's been in those secondary products because we haven't realized it in the world. Most of the time when we do anything panda-related it's going to be a comic book or a figurine or something like that."
Many users and gaming sites took this as a DENIAL that MoP was the next expansion pack or could have possibly involved the Pandaren in any way. Smarter people knew, though, that he was neither confirming nor denying anything. You might as well have just ignored everything he said, because he wasn't telling you anything.
Here is Bashiok's primary RMAH Korea post that he and others frequently link back to:
Thank you for voicing your concerns, Starbird. I realize you and many other people are excited to play the game, and are probably feeling a bit let down that we haven’t yet announced a release date. While you bring up a number of points of speculation, I just want to cut right to it and state that the reason we don’t have a release date yet is because the game isn’t yet where we want it to be in terms of our quality standards. We aren’t holding it back on account of any one piece of the game, or for any other outside factors. While it is indeed playable from beginning to end, we’re still actively working on many individual game elements and the ways that they interact with one another, with a great deal of iterative tweaking, balancing, polishing, adjusting, redesigning, and retesting going on. We’re going to continue beta testing, and before too long that’s going to include a large influx of new invites.What does he really say here though?
Much of this iteration obviously takes place behind closed doors, so I can sympathize with the concerns about the lack of visible progress, and the sentiment that we should just go ahead and ship the game. Until we’re able to reveal more of the results, I can only assure you that we are indeed working on critical game systems that directly impact the core of the experience.
I also realize a lot of people were hoping for a release date announcement at the VGAs. We’re simply not going to be able to dispel or comment on release date rumors and speculation every time someone expects an announcement. We’ll be announcing a release date when we determine the game is ready, and not holding it back just to line it up with any particular game-industry event.
The bottom line is that development of our games and preparations for release are long and complicated. We’re just as excited to get the final version into your hands as you are to play it, but making sure it lives up to our quality standards will always be the most important factor in that process.
He says,
- that they don't have a release date because it's not ready yet.
- that they're not holding it back on account of only 1 piece of the game or 1 piece of some outside factor.
- that they're actively working on tweaking, balancing, polishing, etc. (But, all of that stuff that have been given extra time to work on since "the delay".)
- that he can only assure you that they're were working on game systems.
- that they'll announce when they're ready.
- and that development time of games is long and complicated.
He even used a thesaurus for describing "the great deal" of the so many things going on in the development process: "tweaking, balancing, polishing, adjusting, redesigning, and retesting". That's the same thing! Seriously.. look up a thesaurus.. other than "testing", everything he said was the same thing but described differently.
And then there's this post from Bashiok later:
"I don't know what translation you're reading but no where has it been stated the release of the game on a whole is delayed because of a GRB rating. Might it delay the game in Korea? I suppose no one knows, but we still have some time since the game is not finished. We're playing internal builds, the entire game, we'd know if it was. I'd know."What interests me is that he deleted it shortly after posting it. Read it over.. what is so seriously wrong with the post that he had to delete? Is it abusive or rude? Nope. Is he trolling? Nope.
Perhaps the problem with his post is that it wasn't ambiguous enough. :)
He says,
- Blizzard has not stated anywhere that the global release is delayed because of the GRB rating.
- the global release of the game is NOT DELAYED "ON A WHOLE" because of Korea.
- No one knows if the GRB rating in Korea will delay the game in Korea.
- They still have some time since the game is not finished.
- They're playing internal builds and the "entire game." (Hey, I thought it wasn't finished?)
In either scenario though, you can't take it as a confirmation or denial.. it's too ambiguous.
After all, ACTIONS SPEAK LOUDER THAN WORDS.
And what kind of actions have been taken? The Book of Cain was postponed, even though it was published, done, and ready to ship. Forum posts were deleted (it's the deleted posts that are the most important). New forum pages were created. CEO and managers took an emergency trip to Korea. Every announcement or delay comes right after updates from the GRB. Timing of the delay announcements, and everything else listed in this post.
The Plot Thickens
So, here's a direct link to the original Bashiok post (mentioned above) that was deleted. As you can see, #225 and #227 are there, but #226 is gone.
If you go to the Diablofans Blizztracker, the full original entry is archived there.
But look at D3SANC's entry for Bashiok's post. (Scroll to the very bottom.)
No, you're not losing your mind. Bashiok's post has been heavily edited, with a significant portion of the original post cut out.
The thing is.. this is a deleted post, it's doesn't exist. Why would D3SANC go back and edit it to remove that certain paragraph from the post. The whole thing was deleted, they should have just removed the entire entry so that they're properly mirroring the forums.
I'm not sure what's going on here, so I asked D3SANC for a clarification. Apparently, they answer their emails within a couple minutes or it might take a couple hours at the very most. It's been a couple days now, and still nothing.
It's not unusual for Blizzard to ask fan sites to remove information that they don't want users to know about. But at this point, I have no explanation for why the entry was edited or cut out.. so, I have my suspicions but that's all they are.
Blizzard Wants It To Be A Global Release
If you are committed to a global release, then it has to be released in all countries simultaneously correct? If one country is having problems, then it needs to be delayed for all other countries.
During their Q2 2011 Financial Results in August, Activision Blizzard described Diablo 3 as a "global release". This is wording that has never been used before to describe any of their past games. It was announced publicly and to their shareholders.
They even developed a global version of the game. Back in October 2011, Robert Bridenbecker (VP of Online Technologies) described the game as their first "region free" game. As Robert explained, "When you buy Diablo 3, you're buying Diablo 3." You can play it anywhere in the world, it's not region locked, and players can select any server they want, and any language they want.
This game can be bought in any country and you can play it in any other country you want. When (or if) the Digital Pre-Downloads go up, it's going to be a worldwide global launch whether Blizzard actually wants it to or not. But, of course, it makes perfect sense for Blizzard to launch globally since they're producing a region free game.
In their "Soon is Too Soon" news release, they made a global announcement ("As we're announcing globally today..") In this announcement, they state that they were originally targeting the game for end of 2011 (end of Nov release date). This wasn't a specific country or regional announcement like they've done for WOW, Starcraft, and all previous games, this was a GLOBAL announcement and a global change that all countries needed to be aware of.
In that same announcement, they also stated that "Blizzard will use the additional time to extend the Diablo III closed beta test." Additional time to add more new services and features.. and more stalling to keep players busy. (More on this later.)
Zhydaris of Battle.net EU stated that they are intending on having a global release.
Blizzard Korea officially described Diablo 3 as a "Global Version" in their application for consideration.
Blizzard wants this game to be a global release. It's being developed as a global game, it's being sold as a global game, it's being described as a global game in official documentation, and Blizzard has described their intention to make it a global game. This piece alone, skipping all other supporting evidence, should be enough to show that Blizzard wants the game to launch simultaneously worldwide.
It could have still been launched globally this past November, if they had cut out the RMAH completely from the Korea launch knowing that there would have been issues with their new legislation. Instead, they delayed it, then they missed including RMAH related documentation in their approvals submissions, delayed again, then they offered to remove only the cash-out feature only, and it was delayed yet again. They really want a paid RMAH system within the Korean Diablo release.
* UPDATE
On January 4, an official news source confirmed that Blizzard is committing to a global release (spokesperson from Blizzard was quoted.) They also confirmed that Blizzard is planning on a simultaneous global launch, that it will be a region-free game for the first time in it's history, and because of this the Korean GRB's decision is preventing the launch in other countries. This is from an official news source that is held to journalistic standards.. not an anonymous forum post, not a blog, not a fan/gaming site.
Runes, Bug Fixes and More Layers of Polish
These are apparently the biggest issues holding back the release and what many users are constantly reiterating.
The list seems a awfully light don't you think? THESE are the reasons for the delay? That's it? What doesn't make sense is that the beta was already polished, there were very few bugs (and minor ones at that), and the rune system was ready.
Starcraft 2, on the other hand, was delayed because WOTLK was taking up the majority of the development team's time, Blizzard didn't want it to conflict with the MF2 launch, there were still stability issues (plus bugs & polish just like D3), and because the Battle.net service and the technology was not prepared. It was officially delayed because "essential" and "integral" parts of the game and Battle.net were missing.
However, Diablo has been delayed for several months because they still need to fix their runes, bugs, and add more polish. That must be a LOT of work.. the entire development team must be working on it. Gosh golly.. you know, they might even need to bring in more workers from other departments to help out. And, of course, Blizzard would never launch a game that has bugs in it.. World of Warcraft and Starcraft 2 have never had ANY bugs since launch. Melting videos cards was a "feature."
If they've been polishing the game over the past 5 months, as Bashiok has stated, why is it taking so long.. and where exactly IS this polish? I had thought polish were last minute additions and graphical tweaks to clean everything up. But, they're adding new features and new content.
If this is true that they're applying more layers of polish, it means that retail will be far more polished than the beta. How much do you want to bet it will still look the same?
How about the bugs? When the beta first came out, users were very impressed on how well polished and bug free the game was. Bugs only started happening AFTER Blizzard started adding new features (like Simple ToolTips) which only came AFTER some unknown delay. They were given more time to add new content, new assets, and new features that were all supposed to be added post-retail. So, the bugs you're seeing now are the ones that were supposed to be there a few months after launch. Except, there probably would have been more emphasis on correcting them more quickly. As beta players are seeing, the minor bugs currently in the beta are being fixed very slowly or not being fixed at all. Are they game breaking bugs? Nope. Game frequently crashing? Nope. Minor bugs? Yup. I'm willing to bet too that many of the beta bugs will also be present in retail. The same thing happened with all of their other games.
And finally, how about the big one: runes.
Jay Wilson already said that the Rune system was good enough to ship as is. The team has been experimenting with different rune systems, and Jay said that they're trying about 2-3 different ideas. If they're ready and the dev team likes them, they'll see how the players like them. However, they're just ideas and they are not a deal breaker. Jay said;
"The system is already cool as it is, so if it does work (the new rune system), we'll just leave it as it is."Jay made it clear that the rune system would not hold back the release. They just have many options available right now, but they like the old system. They would like to test out new things, but most of these changes will be done post-retail just like the WOW talent system. How many iterations and tweaks has the talent tree undergone since launch?
During an October 22 2011 interview with Jay Wilson and David Adams, Jay confirmed that the rune system WILL NOT hold back the game release and that the team working on the runes just has the luxury right now to play around with different versions. At the 6:10 mark, Jay says that runes is not a big thing and not the "final thing" that they're finishing up. What they are finishing up for the release, however, are "mostly the game wide polish, bug fixing, and some technology.. online technology.. things like that." You should watch this portion of the video and see his mannerisms while trying to explain what's holding back the game. :)
On November 29 (last month), even Bashiok wrote that they'll go back to the original "totally awesome" system if they don't like the testing results of their other ideas. (This echoed exactly what Jay Wilson had stated months earlier.)
"We actually have moved on from the previously discussed unattuned system. We've been trying many different ideas out, but we're not quite comfortable enough with any of them yet to invite you in and see what you think.Basically, they scrapped the unattuned system, they're experimenting with other new systems, but the old system is great and it's their primary fallback. The old system is also "totally awesome". Runes are ready, they're not going to hold back the game.
Let me also say that the old system wasn't broken, per-se, it just had a few issues we thought we could resolve. Runestones are a huge part of Diablo III, and we think it's worth trying out some alternatives and see if we can't improve it. But if all of our experiments fail we can easily go back to the original system, and it will still be totally awesome."
So what's left? Runes are done. There's no more polish needed. Bugs are new, but there's little time spent on them and they're only here now because they were given more time due to some other external delay. If that's the case, then the delay couldn't possibly be related to the bugs, polish, or runes.
More Stalling
(Much of this you can find in earlier posts.)
* Diablo 3 was supposed to be released late November.
* During Blizzcon 2010, Jay Wilson originally expected that the D3 beta would run for "six months" before release but this wasn't the beta you have now. It was going to be at least the first 3 acts.
* During Blizzcon 2009, users were able to play through the full Act 1 and Act 2, Act 3 was revealed, Act 4 was kept as a surprise for release, and in 2010 they were able to play the PVP portion. Based on Blizzard comments at the time, players were expecting that the beta would be Act 1, Act 2 and possibly a portion of Act 3 (since Jay Wilson confirmed that Act 4 would be the smallest Act.) Even Bashiok said in April 2011 that the beta would consist of the first 3 acts: "You’ve actually seen some of the first three Acts already, and we probably won’t be revealing too much more than what we’ve already shown." The last act(s) and additional difficulty levels were going to be "a surprise" saved for the retail.
* In 2011, the beta was shortened to a 2-3 month testing period and just a fraction of Act 1 because they only needed to test servers, network, and the new auction house systems. The plan was to release it before Christmas.
* Now, shouldn't the small beta size also be a major clue as to how much progress was really made to the game? The game was done, it was ready, they didn't need the full game to be tested by users for feedback, and instead they just released a very small tech demo. That's just how complete the game really was.
* On September 22, Blizzard C-Levels rushed to Korea to deal with the fallout of the GRB approval process and their questioning about the gambling aspects of the RMAH.
* On September 23, Blizzard immediately published their "Soon Was Too Soon -- Diablo III to Arrive in Early 2012" announcement. Coincidence? :)
* Right after Blizzcon, even the Book of Cain was suddenly pushed back from it's November 15 release date to an undecided time. This happened even though the Book of Cain was done, published, stocked, and ready to ship. Several copies were also sent out months before release to reviewers. This left many people completely baffled as to why it was pushed back.
* The GRB's "final decision" was about 1 week away. On Nov 21, Rob Pardo tweeted "time to get serious and work hard on Diablo 3" possibly indicating that they were getting close to crunchtime.
* On November 30 (or possibly Nov 29), Blizzard received an update from the GRB that they were still in deliberations and a final decision would probably be made by January.
* Suddenly, there was a huge explosion of Diablo information.
* On November 30, Blizzard announced the official release date (Dec 13) for the Book of Cain following several date changes over the previous months.
* On December 1 (the day after), the Global RMAH testing was announced. Blizzard also started releasing information on items and Artisans and new pages were published. All within a very short period of time, almost as if they were just waiting for weeks for someone to finally click "Publish."
* The "Day In a Life" series was originally supposed to be 3 interviews. After this announcement, the page was redesigned, new content was uploaded, and it was expanded to 5 employee interviews instead of 3.
* On December 5, Blizzard Korea also made an official update on the Korean Battle.net site about the delays of the game and the status updates on rating approvals. They stated that the Diablo 3 release was being held back because of issues with the GRB.
* On December 8, AUS Beta Key contest announced. Contest expires on Dec 31.
* On December 9, Blizzard finally revealed the long predicted "Battle.net Balance" system and that it would be rolled out within a few weeks (ie, 2-3 weeks time).
* On Friday Dec 16, Blizzard received notification from the Korean GRB that more information was needed. The hearing was schedule for Dec 21 for their answer, however it was cancelled and postponed until Blizzard could provide proper data. (They were given 7 days to reply.)
* On Monday Dec 19, this news made front pages of Korean news sites.
* On this same day, a major wave of opt-in beta keys went out. The next day, Blizzard announced a new US-based beta giveaway which overlapped with the last week of Facebook giveaway. Also, the number of keys available didn't match per capita with the AU/NZ beta key contest. It expires Jan 23 2012. (More stalling.)
* On Dec 22, the SK GRB received Blizzard's resubmission for a rating, however they are excluding the "cashing-out" function of the Real Money Auction House this time around. Players will still be charged money, however, but the money will be stored as Battle.net Bucks instead which can only be used for Blizzard goods and services.
* The GRB's next "final decision" is scheduled for Wednesday, January 4 2012.
* On January 4 2012, Jay Wilson tweeted "Asia is not holding us back. You'll know soon enough." The first time a senior manager commented on the SK Release Debate.
* Since polishing is obviously not the hold-up, the only other public item they have announced are runes. Runes should not cause any delays though. They have multiple iterations of the rune system, and I don't think it has anything to do with the how they designed them but rather how they will be used. Because runes are item drops, and their rarity can be controlled, I suspect that the Diablo team might be trying to monetize runes. If there are rare item drops, they can be sold on the RMAH. This makes runes very restricted for the development team and it does not leave them many options for innovation. Because of this problem, there's a very good chance that itemized runes will be removed (ie, they can no longer be sold on the RMAH), and simply changed to skill "level ups" like in World of Warcraft. By using this approach, they can spread out skill level ups from 1-60 but find another way to monetize "runes" such as +skill gear like in Diablo II. I will discuss this topic in another future post, because there are many problems having item-based skills.
* "Final decision" postponed again. They'll be meeting to "finalize" again on Friday, January 6 2012. (Which was postponed again too.)
* On January 5 2012, Bashiok stated that they are not in a polishing stage yet.
It's making sure everything is perfect. We're not really in a strictly polishing phase yet though, although certainly that's true for some areas of the game. Still, we're in the process of working on some rather large game system changes, some of which we'll be sharing shortly before or with the next beta patch.For several months, Bashiok and other Blizzard employees have been stating that they have been polishing the game, which is the cause of the delay, and that they're in it's final stages. However, now Bashiok has re-clarified that they're in fact, NOT in the polishing stage and that they're adding large game system changes.
* On January 5 2012, Bashiok also confirmed that they're now planning for a release in First Quarter 2012. Previously, they planned on a release at "the end of 2011".
* On January 7 2012, I noticed an explosion of new information, and due to this, I suspected that something must have happened internally with the GRB or Blizzard revised their submission again to remove the RMAH entirely.
* On January 12 2012, that game was approved by the SK Game Ratings Board. It also came with the revelation that Blizzard had submitted a THIRD revision of the game that no one knew about. This third revision removed the RMAH entirely. (The first version had the full RMAH, second version had RMAH only for B.Net Credits, and the third version apparently only has the Gold Auction House.)
* Considering how extremely important the SK RMAH was, prompting visits from C-Level Executives and even revisions to the Ratings Submission, it is highly unusual that Blizzard now wants to remove the RMAH completely. If SK was not a concern and it did not impact other countries, they could have just launched the game in every other geography but without selling it in SK at all. But instead, they removed a critical piece and all signs point towards a global release.
* Also on January 12 2012, Zarhym stated that Jay Wilson will be posting a large status update on the state of the game and beta. It will be posted late in the week (meaning Friday, January 20th) followed by an update to the beta servers.
* On January 13 2012, Bashiok released information about the Korean server that contradicted information provided by The Korean Times and the GRB.
With an NA account you'll be able to play everywhere, but you'll only be able to use the currency-based auction house in NA.
Just for normal play, imagine it like Diablo II. On every region you have access it's a completely separate database, different gold auction house, and you have a different set of 10 characters available. Each region is a separate 'realm' of the game.
We'll have more information about the whole cross-regional play closer to launch.
Sorry, it's a bit confusing to explain even though it's extremely simple and obvious in practice.
Pretty solid, of course nothing is guaranteed.
Yes the whole point is you can change regions in-game.
You're welcome. :)
I'm unaware of all the regional breakdowns. I'd wait for the more info I referenced.
Hrm. Well Korea still has a currency-based auction house, there's just no current cash out functionality. They can buy and sell items and still build up their Battle.net balance to buy Blizzard goods and services from the store.
Deleting my response until I can verify what actually occurred. Maybe I'm incorrect in my understanding of what was submitted for approval.
So, I was right, they have an auction house that uses Battle.net balance, which is separate from the gold auction house. There are some details I'm still fuzzy on because the Korea Battle.net balance works a bit differently from ours.
In any case, it won't be the currency-free option you're looking for.
This thread is broken, IMO. If you have a specific question or topic to discuss please create a new thread for that specific topic. Also! Stop getting so angry.Thread was locked for several hours, but then the thread was suddenly deleted shortly after.
* On January 19, Jay Wilson's post finally went live to the anticipation of many. Users were led to believe that the post would detail a complete explanation of the major jobs that they have been working on since "The Delay" in September 2010. It was meant to justify why the SK issues had nothing to do with the delay. Instead, they were surprised when they were confronted with a simple bug patch list of minor tweaks that were already completed and ready for the next beta patch. What was supposed to be an explanation of the long delay was instead an update of the minor changes that they had been working on over a few weeks.
* It has been 7 weeks now, and the Battle.net Balance feature has still not rolled out. It was supposed to be rolled out within 2-3 weeks of December 9, 2011. Considering JW's post and the lack of RMAH progress, this leads me to believe that the current delay is quite possibly related to the B.Net Balance / RMAH / PayPal integration. There may even be problems that PayPal is experiencing; for example, they would be the ones facing prosecution and taking the risks if the game is declared illegal gambling (the SK issues may have raised concerns.) This current delay might also have to do with a new D3 version being prepared for South Korea since Cash Trading is no longer permitted. (I have talked about this before, and what to expect if the game goes live but the RMAH is removed.) I'll know more once the game goes live though.
* On January 31, 2012 the new Battle.net Terms of Use (which included the new Diablo 3 and RMAH updates) were finally published for NA & EU. However, the document shows a Last Revised date of December 10, 2011.
* On Monday, Feb 6 it was predicted that there would be a big announcement released, the Battle.net Balance finally launched, PayPal finally integrated allowing purchases and payments, and all of this would logically be accompanied by a Release Date announcement (since Monday, before the Shareholders Meeting was the most logical.) A Release Date announcement was made, just not the kind that everyone was hoping for. Previously, I had stated that if a release date announcement was not made by the Monday, then the chances of a Q1 release quickly diminishes, meaning a Q2 release.
* On Feb 9, Bashiok confirmed that they decided that week to delay to Q2 instead, meaning that a Monday announcement was highly likely. On Feb 18, the week following the Shareholders Meeting, a Blizzard leak confirmed that they already had a Release Date set, meaning that they could have announced it right before the investor's call.
* On Feb 17, it was revealed that the entire game was overhauled because Listing Fees had to be removed from the RMAH. This was a huge financial loss for Blizzard, and the only reason for making this change was because of Illegal Online Gambling concerns. By removing Listing Fees, they removed the player's monetary risk and avoided future legal complications.
* On Feb 18, Blizzard also revealed a major overhaul to the Rune System (which was blamed for the past several months of delays), which was changed due to the major overhaul of the RMAH and complications trying to monetize the items. They are no longer monetizing Runes, and a trend is emerging showing that all of these delays simply relate back to the RMAH and gambling.
* On March 15, Blizzard has finally announced the official Release Date (May 15, 2012). They have also confirmed that the game is indeed a global release (all countries will be able to play it on the same day) and it is a region free game.
Frequently Asked Questions
I'll leave this space open for FAQs. As the game and announcements progress, or if I realize that I missed anything in the post above, I'll update this document.
Q: Even Blizzard's new submission has the RMAH. Why can't they just leave the RMAH completely out of Korea so that it can finally launch?
A: Even though Korea represents a major portion of their sales and RMAH usage (they're in the top 10), it's not just about the money. If Korea does not have the RMAH implemented, it's going to be a logistical and account management nightmare for Blizzard. The game is region free, and Korean players could use the RMAH in other countries. Blizzard would then be supporting illegal gambling (and for minors.) It would be very bad for the company. It's much easier for them, and more lucrative, to wait. Their last resort is not to release D3 in Korea, and therefore make it illegal for users to play the game. That way, Blizzard is not held liable for user's actions, and the government must regulate it's use on their own.
Q: Why doesn't Blizzard just tell everyone what's going on?
A: Are you kidding me? "Hey, this game is being delayed because of one country. We really want the game there, because we make more money and it's easier for us so that we don't need to create a lot of new security systems. You could have been playing this game in November 2011, but this is all about us, not our players." Yeah, that will go over really well.
Q: Will I be a total douchebag if I don't read anything you've written, but then attempt to refute one of your claims and use that as proof that everything here is incorrect?
A: Yes. Only weak and unintelligent individuals will try to take one small part of a massive list of arguments, try to disprove it, and then use that single reference as "proof" that everything else is null and void.
"You misspelled 'their'. How can I take any of this seriously? Since the spelling is wrong, the argument is wrong, and therefore EVERYTHING written is wrong. QED."Q: Wow, you collected a lot of stuff. It looks like Blizzard employees release a great deal of information about their games and inner-workings that no one knows about in the US. Where can I find this stuff myself?
A: First, go to "http://translate.google.com". Here are some sites to get you started:
http://kr.battle.net
http://eu.battle.net
http://thisisgame.com
http://diablo3.playforum.net
http://www.inven.co.kr
Q: Hey, you missed that really important post where you or someone else discussed X and how it impacted Y. Can you please add it to the list?
A: Sure, just leave a comment with links, sources, proof, etc. If I missed anything, I'll add it to the list.
Q: There are some posts on the EU Battle.net forums from blue that mention a "global launch." What's all that about?
A: No one is supposed to know about that, and blue isn't supposed to be talking about it or mentioning it. A "global launch" for Diablo 3 hasn't been officially announced yet and Blizzard won't be announcing it until they get full approval from Korea. Blue forum posters shouldn't be assuming it will be a global launch, after all. That's the plan, but if it gets rejected, it won't be a simultaneous worldwide launch.
News from Ichigo about the SK approval. Another source here and here. This was an update received by Korean news sites yesterday (Dec 28).
The GRB decision has been pushed to either "Mon, Jan 2" or "Wed, Jan 4". (They say Monday, but write the 4th.)
Apparently, there are still concerns about the Battle.net Balance gambling aspect of the RMAH, even though they cut out the cash-out function from the SK version. It's still on target for first week of January, but it appears that their deliberations were postponed again.
Will provide more updates if I can find more sources. Really, this doesn't change much though since we already knew that the first week of January was "decision week".
* UPDATE:
One of our readers understands Korean (Thanks Anonymous!), and it says "January 4th" so the decision should be made by Wednesday of next week.
VGA is tomorrow and many people are expecting that the Diablo 3 release date will be announced. I'm positive, though, that it won't be announced even though it's a big event and three of Blizzard's founders will be attending (Michael Morhaime, Allen Adham, and Frank Pearce).
I might make jokes about that 02/23/12 potential release date too, but I honestly don't believe that even Blizzard knows when they'll be releasing the game. :) 02/23/12 could be a tentative date, but they probably have many other tentative dates planned as well.
If Blizzard doesn't even know when the release date will be, there's no way we'll ever be able to make an accurate prediction. If we knew when the announcement for the release date was and with great certainty, though, then we could probably make a reasonable estimation of the release date. Problem is, if they're not doing Digital Downloads for D3 this time, their typical lead time of two months could be shortened. Really, the only thing we can look at is why it's being delayed, what the bottleneck is, and estimate how long after the restriction is removed that they'll make the announcement.
For example, here's what I know:
Based on TOD's March-based information, it was going to be announced at Blizzcon 2011 and would have been released about 1 month before Christmas (November 24). (Including a January 17 backup date for technical or delivery issues.)
On September 22, Blizzard C-Levels rushed to Korea to deal with the fallout of the GRB approval process and their questioning about the gambling aspects of the RMAH.
On September 23, Blizzard immediately published their “Soon” Was Too Soon -- Diablo III to Arrive in Early 2012 announcement. Coincidence? :)
This meant that the surprise announcement would not be made on October 21st after all. Instead, they would have filled that announcement with another backup announcement.. it was either the Diablo 3 CE details or quite possibly the WOW Annual Pass, which they were probably saving up for much later. :)
Right after Blizzcon, even the Book of Cain was suddenly pushed back from it's November 15 release date to an undecided time. (Even though the Book of Cain was fully published, stocked, and ready to ship. Many users were completely baffled as to why it was pushed back.)
Things were pretty quiet in November, and news tidbits were sprinkling out at a very slow pace. Almost as if they were trying to postpone information on purpose.
Although on Nov 21, Rob Pardo tweeted "time to get serious and work hard on Diablo 3" possibly indicating that they were getting close to crunchtime knowing that the GRB's decision was about 1 week away.
On November 30 (or possibly even Nov 29), Blizzard finally received an update from the GRB that they were in deliberations and a decision would probably be made by January.
Suddenly, there was a huge explosion of Diablo information.
On November 30, Blizzard announced the official release date (Dec 13) for the Book of Cain following several date changes over the previous months.
On December 1 (the day after), the Global RMAH testing was announced. Blizzard also started releasing information on items and Artisans, new pages were suddenly published, and the "Day In a Life" series was expanded from 3 employees to 5 employees instead.
On December 5, Blizzard Korea also made an official update about the delays of the game and the status updates on rating approvals.
There has also been a new beta wave, and more news announcements, with even more news announcements coming over the next couple weeks. Important ones too, the ones preparing us for Diablo.
* UPDATE: As I was writing this, Blizzard just announced the "Battle.net Balance" system. This is probably the piece I've been predicting for a while now; initial steps for setting up PayPal accounts and transferring money into your new B.Net credit account. I'm not sure if this has the PayPal D3 integration part yet (I'll read it after finishing this post), but that will happen at least 1 month before the release.
* ANOTHER UPDATE (12/20/11):
New additions to the timeline.
On December 8, AUS Beta Key contest announced.
Contest started Dec 12, first invites went out Dec 18, and contest expires Dec 31.
On Fri Dec 16, Blizzard received notification from the Korean GRB that more information was needed. The hearing was schedule for Dec 21 for their answer, however it was cancelled and postponed until Blizzard could provide proper data. (They were given 7 days to reply.)
On Mon Dec 19, this news made front pages of Korean news sites.
On Mon Dec 19, a major wave of opt-in beta keys went out.
On Tue Dec 20, Blizzard announced the US-based beta key giveaway. The contest started on Dec 20, and expires Jan 23 2012. (More stalling.)
If the game gets delayed any further in January by the GRB, expect the game to be further pushed back to April, May or even June. Blizzard can easily change the "Early 2012" into a very loose definition. (And you might even start seeing some "clarifications" about it if everything is pushed back.) If the GRB comes through, and approves the game in January though, we'll hear something of a release date probably a few days before their quarterly meeting.
And it will be a crazy rush too when it happens. The announcement "should" be made on a non-typical unusual day since they won't want to wait any longer to make the announcement (I'm saying "should" because I'm assuming they're in a rush, but they probably are not.) They might also be saving up other announcements to make around the same time.
So that's pretty much it. Even Blizzard doesn't even know the release date at the moment, and they won't know until they receive a confirmation from the Korean Government. Right now, the game is in excellent shape, and they're just keeping themselves busy with balancing, tuning, and Runes. The same things that they have been discussing for months and months and no one thought it was peculiar. Using player balancing as an excuse is also very bad; Blizzard has been tuning and balancing classes in WoW for 7 years now. That would NEVER hold back a game release and it's something that will always be an ongoing activity. (I suspect it's actually a metagame to keep things changing, keep players interested in the game, and keep them trying the new OP'd classes. Hence, the new talent trees and level creep fixes.) :)
Unfortunately, the game has been pushed back so much that we all missed out on a great surprise announcement at Blizzcon, and we could have been playing the full Diablo 3 for a couple weeks by now.
The beta was only intended to be about a couple months long as well.. that's why it's so short. Are things starting to come into focus now? :)
Apparently, incgamers borrowed some more original content from this blog. Check out their latest post here. This time though, it was an entire copy & paste job from here. :)
Linking the source sure would be nice, rather than just saying "it came from some random internet user". Plus, their readers should be aware that it was an inexperienced translation that I did myself and not an official translation by Blizzard. :)
Azzure doesn't believe the game is delayed due to the RMAH in Korea because it's only one regional server and should not affect any other regions.
However, I wanted to clear this up.
This is the belief of many, and it's the strongest argument being used by forum users; i.e. Blizzard wouldn't just hold back all regions if they could simply turn off the RMAH in Korea or just not release the game there. (This is one item I forgot to mention in the "What's Really Holding Diablo 3 Back" post, but it's so old now, I'm not going to go back and update it when I can just post my thoughts here.)
Before I get started, here's an older post and video with Robert Bridenbecker that might help explain the real issues.
You see.. even though there are regional servers and there is a RMAH for each region, the users themselves are not restricted as to what region they play in or what RMAH they use.
It's not something simple as disabling the RMAH in each region. It's a player issue, and if Korea is not approved, this actually becomes a user account logistical nightmare for both Blizzard and PayPal.
Diablo 3 will be Blizzard's first "region free" game. As Robert explained, "When you buy Diablo 3, you're buying Diablo 3." You can play it anywhere in the world, it's not region locked, and players can select any server they want, any language they want, and play on that region's RMAH. There are no barriers or currency restrictions. Whichever region you play on, you're locked into that region's currency. That's it. :)
(* UPDATE: Just a clarification. When you first install the game, you're "locked" into a specific region's RMAH but you can change it later if you can provide "proof" that you moved.. like a scanned photo ID. You can still play in any region and also use any Gold Auction House, but you're "locked" with the one RMAH that you selected first.)
It's all very cool actually. It means that Australian players can buy D3 from the US Website for a reasonable price and can start playing right away on their own region based servers. (You know.. now that I'm talking about it, this is assuming that Digital Downloads will be made available. I wonder if Blizzard won't have DD's this time around for D3 because of the price point difference in other countries?)
Do you see where this could become a major problem?
Even if the RMAH is disabled in Korea (and they only have a Gold Auction House), what's to stop Korean players from just participating in the Real Money Auction Houses in other regions?
Blizzard needs to have advanced security precautions in place to prevent Korean citizens from accessing ALL RMAH's on all regions. And, what about Americans traveling abroad? They still need to adhere to local laws too! :)
Not just Americans, but I'm talking about ANY nationality that travels to Korea. If they're physically in Korea, they must obey their laws and regulations. And the problem here is that any visitors can use VPN services that makes it look like they're connecting from another country, even though they're physically in Korea.
This... is... HUGE.
Are you beginning to see just how critical it is that they receive approval in Korea? They need approvals in EVERY country too.
Not only that, but there are other factors to consider:
1. If the game is rejected, Blizzard's best option is to simply not allow Korean users to play the game. This makes playing the game illegal in the country, and since Blizzard would not be supporting it, they can't be held liable for Korean players playing the game. It would be the government's responsibility to crack down on it.
2. They would need to make a new D3 game for Korea specifically, pushing back their release date by several months. It would be a region locked version of D3, with Korean-only servers. A different version of D3 that all other countries would be using.
3. PayPal also needs to manage all of this. They need to watch bank accounts, incoming/outgoing transactions to make sure they're not from Korea, monitor visitors logs.. all to make sure D3 isn't being illegally used in Korea. Korean players could easily RMAH-lock themselves onto an outside region. It doesn't matter, though, if they're Korean but located outside of Korea.
4. How can you prevent Korean players or minors from playing the game? Account information can easily be faked (in China, many players just use their relative's ID cards to register so that they avoid the age restrictions). Korean players can simply say they're based in Russia or China, and use any of thousands of proxy/VPN services available.
5. Blizzard wants a simultaneous launch in all regions with the same features. Diablo 3 is the same game everywhere, as Robert explained. You can play it anywhere in the world.
6. There might be other things happening at the same time that coincide with the launch that are important. For example, everyone setting up PayPal accounts in advance or Digital Downloads.
7. They want all players to start using the RMAH immediately upon launch. It's critical to the future success of the game, they want players to start using it right away, they need numbers to prove it's success to their shareholders (and justify why the subscription model was not used), and it's also not a good idea to add it as a new feature in a future content patch.
8. What if a Korean RMAH-locked account is outside of Korea, but they continue to use a Korean-based IP address? :) Will sending in proof of relocation be sufficient, how do they confirm it's real if they're still coming from (what it appears to be) Korea? Managing all of this will be brutal, and probably not something currently prepared for (leaving #1 or #2 above as their best options).
9. One country alone can cause D3 to be completely redesigned from scratch, making Diablo 3 a region-locked game and throwing them back to the drawing board on the Real Money Auction House and their relationship with PayPal.
The big one, though, is restricting users in Korea from accessing any other region.. which is not how the game was designed. Blizzard providing and supporting gambling illegally in another country would be very bad. And, as I've said, the game can only be pushed back so far. If there are more delays in January, expect options #1 or #2. There are substantial pros and cons to having a "region free" game. :)
I hope other publishers or developers are following this. If they intend to create new real money trading systems for their own games, as alternatives to the dying subscription model, they need to consider all of the potential issues.
It appears that the SK Ratings Board is still deliberating what to do about Diablo 3. The RMAH is still being held back, and the Blizzard SK team has posted an update about the issue. (It's interesting that they actually had to make an update in the first place.. I guess things are taking much longer than expected.)
One of our readers (lchigo) alerted me to this new post on the Korean Battle.net website. (By the way, receiving updates like these are very helpful.. I can't keep track of everything after all. Keep it up!)
Approvals for new video games are usually pretty short. According to the GRB website, from submission to approval usually takes less than 30 days. I've seen some games approved within 3-5 days for example, with the really long ones taking no more than 1 month. D3 was been waiting for approval for a really long time now (several months at least), and I don't think it's just the GRB holding the approvals back.. it appears that there are other government bodies holding up the GRB before they can make their decisions (e.g. law makers / gambling investigation teams.)
Here's a very rough translation (I did myself) of the Korean Battle.net announcement:
Diablo III Release Readiness UpdateIf you speak Korean and can do a much better translation, let me know. :)
Author: Blizzard Entertainment 05 December 2011 08:02 UTC 2
Hello Diablo III community,
Thanks for your enthusiasm and encouragement about Diablo III that was announced at this past Blizzcon, and thanks for your high quality feedback about the game. I want to take this opportunity to give you an update on the Diablo III release. The main issues we're having right now are in regards to Korea's potential real money auction house and associated ratings for the game.
We have recently announced plans to increase the number of Korean players in the Diablo III beta. A specific schedule has not been set yet as we are having a difficult time, but we will update you all as soon as possible once a date is committed. In addition, over the past beta builds of the Korean version of the game, we have received a lot of good feedback. These comments are gathered by the Diablo III team and they will be used to make sure this is an excellent game and meets all of our player's expectations, and we will have more information on the community site with more beta news forthcoming. In addition, you can apply for participation in the beta test on this page.
Diablo III - Korea Ratings Under Consideration
As we approach it's release, players can review the ratings to see if it is within their age group and if the game is suitable for them. We recently contacted the Korea Ratings Board to receive a Diablo III classification. We are aiming for a Mature Adult 18+ rating. The ratings for consideration were based on the latest version of the game and they have been provided a full version with all elements of the game included. We will provide more information and progress of their deliberations sometime at a later date.
The Auction House
As many of you know, Diablo III is introducing a powerful new auction system. Items are collected in the Diablo series, and characters grow through item buying which is an essential element of the game. However, there have been many issues and fraud related to buying items in the past. There are many risks of exposure using third-party merchant sites, and using them is a fairly complex process. But through our new auction house, money and in-game items is safe, fun, and can easily be bought and sold. For more information about the auction house, the information page can be found at: *doesn't matter*
There have been many questions about the currency auction house. An auction system like this is in some ways an unprecedented new effort, and there are different regulations and laws in other regions, which we are working on. After an internal investigation, we concluded that the auction house system is legitimate in Korea. However, we respect and are taking the classification system for each region very seriously. Blizzard has been working closely with the national regulation groups, and we are cooperating fully with the Korea rating committee. We are getting closer to release more information, and we will let you know the status soon.
For now, we want to make sure the community knows what's going on and so that you're not left wondering what's going on. Please continue to leave your comments and questions on the official forums, and we look forward to reading your comments.
Best wishes, Blizzard Korea.
There haven't been any other confirmations of the SK approval in Blizzard news, so it looks like nothing has been approved yet and it's still being worked on.
Taking this long though, it must be a pretty serious investigation. In other regions (like NA/EU), the investigations won't happen until AFTER the game is released.. only then, after they see the effects of the game, can they conclude if it's gambling or not. (If could be addressed by any level of the government too.. from gambling law makers to child protection services.)
Blizzard has just updated their "A Day In The Life" page and they have added two more articles on top of the originally planned three.
The most recent one is about Micah Whipple aka Bashiok aka Drysc.
For most, this is no big deal.. it's just another short article. But, this was actually a website I've been watching for a while now. Not for it's content, but rather it's scheduling of releases.
(What I'm about to explain is actually a good example of my thinking process. I'm also going to touch on Bashiok for a bit, and provide some interesting insight on a specific subject.)
About Me
You see, what Blizzard has been doing is releasing small amounts of information at a time and spreading it out to keep people busy with art and information until Diablo's release date.
It's all scheduled ahead of time; the three "Day in the Life" articles, the FB beta key sweepstakes start and end date, D3 followers information, D3 gold and cash auction houses, D3 character reveals and information, D3 item database, etc. They're all released at certain times, just to keep people busy, until the ultimate goal is reach. Makes sense right?
As soon as the three "Day in the Life" articles were completed, that would mean that they would have to move onto new bits of information until the release date.
I was keeping an eye on this schedule, and I was hoping that this wouldn't happen. But, they've now redesigned the website so that they can do 5 articles now instead of 3, meaning that they're dragging everything out even further and pushing back their information release schedule. That means everything else gets pushed back too..
About Bashiok
This is something about Bashiok that's largely unknown by many players. You might find it interesting though.
You might have noticed that Bashiok is very quick to come to the defense of the Cash Auction House. One of the very first, in fact:
We've spent a very long time working with our legal departments around the globe researching regional laws and regulations, if not obtaining government approvals.As you might have noticed, there's something very wrong with these statements. He claims it's sound from a legal perspective, and the legal team has been working on it for a long time. That means there are no problems. But then he said, if there ARE issues we'll let people know. Didn't he just say it was perfectly acceptable "around the globe"?
.. we know it to be sound from a legal perspective.
If any local or country-specific laws do become an issue we'll of course be sure to let people in those regions know.
This was before the South Korea incident too, meaning that the legal team couldn't have been working around the globe and getting government approvals.. and they still haven't received approvals yet in all countries or regions.
This was a very old example, but even now, he'll be the first to jump on anything related to the RMAH and gambling.
The reason he's so involved and.. intense.. about the RMAH and the gambling issue is because there's something you don't know about Micah.
Jay Wilson said that Micah is "ALL FOR" turning Diablo 3 into a whole PVP / E-Sports game with player wagering and arena gambling. That video is one that has went largely unnoticed by players, but it shows how even Jay knows that he's a big supporter of gambling within the game.
Bashiok can't call it gambling, mind you, because he knows that gambling is illegal.. and I'm sure he doesn't want any players calling it that either.
A little something that I hope you found interesting since it explains why he responds to those posts and why he's an advocate of the RMAH.
Back To Blizzard
In that same interview, Sixen later said:
It's something Force and I brought up at the Press Event back in July... Gambling, Replays, and Observer Mode to PvP. Jay Wilson said they're all cool ideas they want to do at some point in time... Just... Later on down the road.So, these gambling features might be something later on down the road.. like what I lovingly predicted for Diablo 3 X1. :)
There are probably many other supporters of gambling within the game who also see it's potential, but they all have to be very careful about using "gambling" verbiage. It's not gambling, just "games of chance and using in-game currency". Gambling in D3 is very much possible and perfectly legal because the RMAH allows it to happen through indirect loopholes.
It's one of the reasons they need the RMAH to be successful and active for a very long period of time before before they expand D3 features (like arena wagering) or put RMAH systems into other games. They need to see how the governments react to it after at least a year of activity. If governments don't say anything about it, then they'll know it's safe to proceed because it's the same as giving approval. :)
In a year from now, when players are asking why it's taking Blizzard so long to implement arena wagering, just point them back to this old post. They're simply watching and waiting.
I think it's a very cool and bold idea, and I support the RMAH.. but, I don't support the non-transparency about the whole issue. They should just admit it's gambling, get government approvals, and get it licensed (if it's legal in the region.) Even the South Korean Blizzard employees knew that it was gambling and tried to fight against it, but Blizzard HQ forced them to launch the feature. So, we know for a fact that within Blizzard walls even they know it's gambling.
It's been over a month now since Blizzard stated that they're really just at the "fine tuning stage" of Diablo 3. We all know the game is done and Blizzard employees have been playing from beginning to end over-and-over with only a couple hints of the end-game boss (Diablo) being bugged.
All of the content is completed; voice recording, art, sound effects, assets, story, text/lore, bosses, NPCs, game engine, mechanics, animation, etc. According to Wyatt and Jay, it's really just fine tuning, character balancing, and technical systems (e.g. servers, load balancing, etc.)
Quality assurance and bug fixes will always be an ongoing process. Right now, the D3 beta is in excellent shape, and comments made by Blizzard employees paint a picture of very few bugs in the full game.
Minor bug fixes, fine tuning, and character balancing never held back their previous games though. In WOTLK & CAT, there were very few changes from beta to retail, and most of the fine tuning and character balancing happened post-retail.
You might argue that because WOTLK & CAT beta test periods lasted approx. 5 months each, that Diablo 3 should be expected to last the same. However, D3 is completely different in scope, game size, playing length, and gaming systems (consider the number of bugs in a smaller game like D3 instead of WOW). PVP is also very minor in D3, so very little balancing is required in that regard. During Blizzcon 2010, Jay Wilson expected that the D3 beta would last 6 months before release, but that was for the full Diablo 3 game. They shortened the beta into a tech demo for the most part, and changed their beta plans into a much more condensed release schedule of 2-3 months. That's what we're in now, and we're getting really close to 3 months.
The game itself is polished and ready. Really, all that's left are "technical issues" and fine tuning.
But.. if they were serious about addressing technical and server load issues, why are beta keys being released so slowly and also in so little quantities? Why had there been so little changes to the D3 beta at Blizzcon, and so few changes still? Why so much minor fine-tuning that's typically done post-release? Why the extension of the beta? Why the release pushback and official announcement which they've never done before? Why no crunch time and reallocation of employees right now to "fully" complete the game?
It's almost as if everything is moving very slowly on purpose. The development team is keeping themselves busy with minor character balancing and tweaking, and releasing keys slowly (remember that there's also high attrition due to the beta game length), as if they're trying to buy time for something else.
It can't be technical issues, like preparing or testing their servers. They've been through this so many times with all of their other releases, it's just a standard activity with no big surprises now. As well, there would be a major influx of beta keys when it's time to really stress test their servers..
During the last quarterly call, Morhaime said that RMAH testing would begin "very soon".
Could it be that it's just the RMAH holding everything back?
The game is ready, servers are ready, and they're just keeping themselves busy by making minor tweaks to the game now?
The RMAH is a really big deal for them, after all. Blizzard has been stressing the two most important aspects of Diablo 3 to their fans and investors; it's an item centric game and it has real money trading. Blizzard C-Levels even rushed to Korea to argue for it's implementation and use in SK.
I can't even begin to stress how much of a big deal it really is. It's Diablo's replacement for the (standard WOW) "subscription model" and it's also the new replacement subscription system for future games. If it's proven to be successful in Diablo 3, that is.
Could it be that they're just waiting for the RMAH to be approved? And that's when crunch time hits and they release the game shortly thereafter?
If that's the case, the game could be out today in a highly polished stated, but it would only have the Gold Auction House. The RMAH could be implemented a couple months later, but as a major content patch (or it could just be disabled until fully approved within the player's country).
Perhaps they're being questioned by various government bodies or approval agencies about the gambling aspect of the RMAH? Maybe these agencies don't even know about the gambling aspect of the RMAH, and are focusing on item drops instead. (The SK gambling board, for example, didn't know about it.)
Remember that a lot of these classification and approvals boards you're reading about on gaming sites might not care about gambling within the game, and it's other agencies that investigate these claims (after the fact). Announcements about "D3 APPROVED FOR PURCHASE IN X COUNTRY!" might not mean anything when it comes to the RMAH or gambling.
For example, when gaming blogs (like incgamers) announced that Diablo 3 had received a BBFC 15 rating. The BBFC doesn't care about gambling, the game or it's mechanics. They're film censors and they're only interested in cutscenes and gameplay animations. That's the extent of their scope.
According to the USK (Germany Ratings Board),
Payment systems have no impact on the rating decisions which are made on the basis of the Children and Young Persons Protection Act. In Germany this is a question of consumer protection and regulations around that field more than those of youth protection.According to PEGI Consumer Affairs,
The transfer of money for in-game objects is fairly new. This method, in some games referred to as micro transactions, is still finding a way to implement itself on a more regular basis. We are aware of this and also recognize the fact that Diablo III is in the forefront of this development.
Because this is still such a rare phenomenon, we can’t really classify this.
Once these games (incl. Diablo) have hit the market, we can review all these complaints and let our experts group take a look at this. This panel is composed of scientists, child psychologists and media experts, and they are the once who can make the final judgement if our system has to be changed. This is not something we can do if we feel like it. All the changes to our system have to be based on scientific proof/research that it is indeed harmful, or should be warned for.According to PEGI, there have also been complaints about the Diablo 3 gambling system. But, they will still allow the game to be approved so that they can study it's long term impacts before coming to a full decision regarding it's legality.
Knowing this, I wonder if the Korea ratings board is the only government body that Blizzard is waiting for. So, D3 is primarily being held back for a feature that's not necessary, most people have mixed feelings about, and because of one country? It's all so quiet on the media front, it's really hard to find out who is reviewing the game or who Blizzard is waiting on for approval.
So right now, it's really difficult to tell if the RMAH is the main reason for holding back the game. There are a few ways to confirm if this is the case though; timing of announcements (approvals vs release), public government reports (if you can find them, or if they take months to release), significant beta/game changes, beta key releases, technical problems, and testing of the RMAH. If the RMAH isn't tested "very soon" (e.g. 2011), for example, then we'll have more answers. :)
I've been seeing a lot of recent excitement on the Diablo 3 forums about user operated gambling, the most popular of these being the Arena / PVP Gambling.
http://us.battle.net/d3/en/forum/topic/3341759283
http://us.battle.net/d3/en/forum/topic/3393349439
http://us.battle.net/d3/en/forum/topic/3123032773
http://us.battle.net/d3/en/forum/topic/3195920425
http://us.battle.net/d3/en/forum/topic/3182738500
http://eu.battle.net/d3/en/forum/topic/2690982214
http://forums.battle.net/thread.html?topicId=27810240878
It's no surprise that a lot of players are highly supportive of gambling within the game and all of this was bound to happen. They're already talking ideas on how to do it, rules, and making initial preparations well in advance of the game's release.
My favorite part was when a user said that placing a wage on an arena fight was not illegal or gambling because their actions are skills-based and there's no luck involved. I love hearing all of these justifications. :)
What's interesting about these forum posts, though, is that they're not being told NOT to do this. These forums are moderated, and when players start talking about gambling, cheating, exploitation, or discrimination in WOW forums, for example, they are reprimanded and censored.
All of this reminds me of classic internet libel cases. Companies are much more "protected" if their forums are left unmoderated because they have no control over what users post. The logic goes something like this; if you have a forum that is unmoderated, it's like a library where users can write libelous material in their books. They don't know about it, and hence can't be held responsible for it. However, if you have complete control over all subject matter and approve what is written, then you are responsible for all content and "officially support" what is written.
Now, that specifically deals with libel of course, but it can also apply directly to personal opinions within any moderated forum. If a forum is moderated and content is reviewed, then anything that is written is "supported" by the forum owner. When you talk bad about a company (their game, rules, people, etc), the content is deleted or edited. Good, supportive, and praising comments are left alone. Of course, some posts are hard to spot, and those get by, but when you have very popular (and multiple) posts with thousands of players saying the same thing, then whatever they write (or the idea they are promoting) is essentially "supported" by the company. :)