No WOW RMAH for a while..

Posted by Daeity On Tuesday, February 21, 2012

In a recent "Pach Attack" video, Michael Pachter said that we'll ultimately see the Real Money Auction House expanded to World of Warcraft. Especially if the D3 RMAH is financially successful for Blizzard, which I'm confident it will be.

Mind you, I don't think it will be as financially successful as it could have been with the Listing Fees, but they'll still be making decent coin from the new system. Plus, you can count on Blizzard always finding new methods to encourage RMAH use and to introduce wide varieties of (highly preferable) items that players can sell on the RMAH. For example, new affixes, non-gear based items that improve your in-game experience and cool or rare aesthetic changes (like glowing wings or eyes).

You can also count on new Paid Services, and especially ones that enhance your RMAH experience. For example, a Mobile AH or a "RMAH Preferred User" plan where users pay a monthly fee to get access to better RMAH features, such as selling >10 Active Items (or maybe additional in-game fees for going over the limit).

Some users are very excited about the idea of getting a RMAH in the World of Warcraft. Others however, are completely against it, since the idea of a RMAH in any Blizzard title is considered hypocritical considering their past stance on Real Money Trading.

Diablo 3 will help them with their "acceptance issues" though.

So, I emailed Robert Bridenbecker (VP of Online Technologies) about the possibility of getting a RMAH in World of Warcraft. It was very general question, and in retrospect, I should have been more specific. (I try to keep emails short because it increases the chance of a response.)

Dec 9, 2011

Hi Rob,

What are the chances of getting a Diablo-style Real Money Auction House in World of Warcraft eventually?

I haven't played WoW for a couple years now, but the RMAH is just the kind of feature that would get me back into the game. :)
Dec 9, 2011

Retrofitting something like the RMT AH into an established game like WoW is considerably more challenging than building a game with the AH in mind.

So while it's probably unlikely, we are always evaluating areas that could further engage players. I will pass your thoughts along to the team.

Rob
I had forgotten about the age of World of Warcraft. They have the people to do it, but integrating a RMAH into WOW would be a very challenging process and it would be like bringing a new F2P Marketplace model into Asheron's Call. A lot of work and completely possible.. but is it worth the expense and time? Would they make enough money back to make the project worthwhile?

After some more thought on the subject, I was thinking that a RMAH might not even be a good idea for WOW after all.

So, I guess my question was a little premature. What I should have asked was if there was a way to integrate the RMAH but in a different form?

If you think about it, even if players really liked the idea, a RMAH really isn't well suited for WOW.

Due to the fees associated with selling items (especially with their inability to use Listing Fees), the RMAH is designed for high level items. But, all of the high level items in WOW are BOP and Blizzard already has the entire game designed around Dungeons, Raids, and Fixed Loot Tables. Putting high level items on the AH would destroy Dungeons & Raids, wasting all of their content (and work), and make users bore more quickly. They need to constantly consume content, and Blizzard has been working to slow down that process to keep players engaged. So however the RMAH is designed, it can't be around items. (Something to consider for their Next Gen MMO.)

So, I had a better idea.

What if the WOW Armory also acted as a character sales market? This would allow sales of items, gold, and characters simultaneously.

Players could put their individual characters up for sale (or as an auction) for a fixed fee. Maybe even a "Make an Offer" feature for players who would like an account from someone who isn't selling their account. :)

Blizzard could collect a fixed fee of $25-$40 per sale. And, characters might typically sell for $60-500 depending on their level, gold or items.

Battle.net already has Paid Character Transfers, so this is just an enhanced version of the service. It's easy to integrate, eliminates a lot of WOW development time (web development work instead of in-game), and it's a RMT solution that works well to solve for the BOP item problem. It also allows for gold trading, and Blizzard can control the amount of gold that is being transferred through usual restrictions (like what they have already: maximum gold, level, guild removal, etc.)

Here's the follow-up email I sent to Rob, along with his response which I just received today:
Feb 15, 2012

It's me again. :)

I promise not to do this too often (if ever again), because I know you're a very busy person and I want to keep your inbox as clear as possible. So, I'll keep this as short as possible.

I realized that a RMT AH for WOW might not be a good idea after all due to the nature of weapons and gear being BOP. All of the high level items can't be sold on a RMT AH, like what can be done in D3.

Given the in-game technical challenges, I have a better solution.

What about using the Armory as a Character Sales Market? This way, you're killing two birds with one stone.

- Armory Character Page can have a Buy/Sell/Bid option. Even a "Make Offer" if the account isn't for sale.
- No RMT specifically for items or gold is needed in-game or out. These come with the player and are included in the price.
- Character is locked for 24 hours during the sale process. Total on-hand gold is visible to potential buyers (which is technically already visible through achievements).
- Systems are already in place for Character Transfers. Easier to integrate by the web development team.
- This new service can charge $25 like a typical Paid Character Transfer, while lowering normal Paid Transfers (owner to owner for $10-15.)

The benefit of doing it this way is that it's much easier on the team, can be deployed much more quickly (if the D3 RMAH is deemed a success), it will kill the blackmarket power leveling services (as well as item/gold sales), it's a much better and secure process, and by lowering service costs and introducing this new service it can bring in more players (e.g. transferring players to family members or friends.)

A new system like this can have several positive side effects for Blizzard, not only in further engaging players, but also putting a major bottleneck on blackmarket sales and with that, a cascade of other side-effects like reducing botting, power leveling and spamming. Meaning, less customer support and GM expenses.
Feb 21, 2012

We're always looking at new ways to engage the player base and concepts like this are some of the exciting reasons why introducing the auction house and the Armory keep us loving our jobs. Thanks for continuing to think of fun and new exciting things, as well as ways that, as a player, you'd like to see us extend our worlds.

Rob
I really hope they seriously consider this approach.

It's impossible to create a RMAH for items, but selling gold and/or selling characters is a very viable possibility.

Restrictive enough to discourage certain players or groups, but open enough so that most players could engage in it if they want. It opens up the possibility of getting family and friends to jump right into the game with you, if they wanted to skip the long grinding process (characters can be given to friends as gifts for example.)

It would also destroy the WOW blackmarket, giving players a safe way to exchange gold, items, or "power level" characters. It will eliminate sites that sell gold, and stop spamming. Botters, of course, will increase in number so that high level accounts can be sold.. but that's the beauty of this new system; Blizzard can allow certain characters or accounts to be eligible, and not others. For example, they need to be a certain level first, they're restricted on the amount of gold they can carry, or they need to first wait a certain amount of time before they're eligible (even if a botter power leveled a new character, they still need to wait 90 days to sell it.) Power leveling groups won't take this risk, because they would have to sit on a idle account, and there's a very good chance it will be banned once the account is investigated (Blizzard has more time to investigate and more illegitimate behavior patterns to look for.)

Even if Blizzard were to create some kind of item-based RMAH, it would still be years away. They need to see the financial results of the Diablo 3 auction house, and long term advantages/disadvantages to decide whether it's worth the investment or not. It's something that would come with a new expansion pack, and they definitely wouldn't have it planned right now for Mists of Pandaria. Meaning, that the next expansion pack is more likely.. and you're looking at a 2-3 year wait at the very least.

Changing all items to BOE, though, would be very bad for the entire game dynamic, and because of the technical challenges, it's highly unlikely that they'll create a RMAH for high-end gear. Besides the Armory Character Market, however, Blizzard could alternatively sell Conquest or Valor points (or some other method where cash can be exchanged for high end items) to players. But, then Blizzard would be selling directly to the players and printing the money themselves.. something that they wouldn't do. It would have to be a "player-driven economy" so that they're not blamed for exploiting the users.

Activision Blacklisting

Posted by Daeity On Monday, February 20, 2012

Another blacklisting story that you're probably already aware of.

Basically, Gameblog.fr was a "preferred fansite" by Activision Blizzard. They published a story that A/B didn't like, A/B asked them to remove it "as a favor", they asked again "as a favor", then they said to remove it or consider "all of the consequences this could lead to." Then, A/B threatened again that it would seriously deteriorate their professional relationship, Gameblog wasn't fully aware of the consequences, and that they had already contacted their Ad Agency to remove advertising from the site.

They were cut off from Activision Blizzard titles, uninvited from media events, exclusive information, etc. The exact same thing that they did to Incgamers.

Today, though, Activision Blizzard claims that it was just "a misunderstanding." Their PR firm has stated that "Activision doesn't blacklist journalists. We believe this was a misunderstanding and are working towards a resolution."

Okay, so if Activision Blizzard does not blacklist journalists.. then they must have a MASSIVELY HUGE MISUNDERSTANDING with Incgamers and they should correct it.

EU Beta Invites have gone out and they're STILL blacklisted even though they're one of the largest Blizzard fansites (far bigger than even Diablofans.)

I think they really need to practice what they preach, and I hope that Incgamers contacts all of the news organizations involved with this story and let them know the "misunderstanding" that they've also have been experiencing for the past few years. There's even proof of the blacklisting on the official Blizzard forums too, if that helps.

PoE Giveaway #19

Posted by Daeity On Sunday, February 19, 2012

I've got another Path of Exile beta key to give away.

I will post it here (simple word jumble, like before) tomorrow (Monday) at 2:00PM PST.

By the way, has everyone been getting a Tribes Ascend beta key okay? Some people say they're really easy to get, others not so much. But, it's a very awesome game that more people should be playing.

* UPDATE:

Just a reminder that this giveaway is at 2:00PM PST. I'm seeing a lot of traffic at 11:00PM PST (2:00PM EST), but I won't be posting it for another 3 hours.

* UPDATE:

PoE Beta Key: FRQBT-X7LY5-UVT2V-D____

Letters: D 5 B S

.. and another one.

Posted by Daeity On

If you've been reading older comments, I've been anticipating another little "something something" this coming week (Mon Feb 20 - Fri Feb 24). I figure that if I commit to a prediction closer to the date in question, there's a less likely chance of plans being altered due to one particular individual who "runes" surprises. :)

As you've known for a while now, Bashiok and Zarhym announced an upcoming trip to Paris, to "trade strategies" with the EU CM team. They're in Paris right now, and traveled a couple days ago.

Exchanging strategies is something that could easily have been done over email or video conference, though, and considering how frugal Blizzard is with things like travel expenses, I think there's another reason they're in Paris other than "just to exchange ideas". It's more likely that they're in the EU with a specific purpose, and they're probably working with the teams to prepare them for something big.

Bashiok is denying, in regular Bashiok fashion, that they are not there for anything to do with beta testing in the EU.

I didn't think about that. People are going to think we came out to plug in EU beta servers. Funny.
However, that just makes me even more suspicious and I think it's actually a cover for something else going on.

Seeing as how they traveled before the weekend, rather than at the start or middle of next week, there's a very high probability of an announcement early in the week (Monday most likely.) It won't be a release date announcement, mind you.. even though they have an internal release date scheduled, it's still too early to announce it so close to this past Shareholder's meeting.

Because they are visiting Paris, I suspect that it will be an EU specific announcement or something EU related happening. And because EU has been promised beta keys in the near future, this is probably the best time to do it with all of the other excitement taking place in NA.

Back on February 6, Nakatoir hinted that there will be "more information in the following weeks about the global giveaways as well as for regional betas for you." There's a very high probability that this will happen within the next few days, and ideally early in the week since Bashiok and Zarhym need to hop on another plane at the end of the week to travel again.

Don't expect beta keys to be immediately available though. It will probably be much like the US giveaway; there will be various contests, sweepstakes, instructions, region specific stuff, twitter stuff, a lot of rules (regional restrictions), and starting & ending dates.

(Just a note, they're not technically "physical beta keys" that are being given away. It will be just like the US contests where you submit your email address, the fansite forwards their account lists to Blizzard, and Blizzard upgrades your Battle.net Account with "the beta key.")

There are also hints in that same Nakatoir posting that NA was used primarily for heavy server performance testing, which tells me that they're not going to worry about the same so much in EU. Meaning, that you should not expect as many beta keys to be given away in the EU that were given away in NA. And, they will probably be divided up (Network Team's choice) into multiple regions for varied testing (and latency) metrics.

* UPDATE (02/20/12):

Confirmed! Diablo3x.com via their Facebook account, just confirmed that they received 150 beta keys from Blizzard France and that they will be providing an update soon.

And, svenskadiablo.se also confirmed that they have received 225 beta keys that they can give away on February 20 (today) and more on March 5.
Dear www.svenskadiablo.se,

We're happy to tell you that from the 20th of February, we have 150 Diablo III beta slots for you to sacrifice to your community through contests and / or sweepstakes. Additionally, from the 5th of March, you can offer a second wave consisting of 75 slots.
Something tells me that they weren't supposed to announce these until today though and it was supposed to be after Blizzard had already made their own official announcement (just like they did in the US.) Have any other EU fansites announced (leaked?) that they have received beta keys?

* UPDATE:

Diablo3.gamona.de have just posted their official announcement, and rules for their contests. So, they're giving away their (150) beta keys now.

Now, it's just sitting tight for the Official EU Battle.net forum post. I think some of these giveaways were a little premature. :)

* UPDATE:

And.. diablo3.ingame.de just announced the start of their own contest (150 keys) too! (Thanks anonymous.)

Here's a list of their authorized/official fansites, so they should be receiving keys in various quantities. I'll update the list when (if) they make their announcements.

English / D3Expert.com: http://www.d3expert.com/
English / Diablo3X.com: http://diablo3x.com/ (150 keys)
English / Gosugamers: http://www.gosugamers.net/diablo
Danish / Diablo3x.dk: http://www.diablo3x.dk (TBA keys)
Finnish / Goblin Explosives Network: http://www.goblinexplosives.net
Hungarian / Diablo III Hungary: http://diablo3.hu
Serbian / Diablo.rs: http://www.diablo.rs/
Swedish / Svenskadiablo.se: http://www.svenskadiablo.se (225 keys)
Turkish / Blizzturk: http://blizzturk.com/diablo
German / Diablo-3.net: http://www.diablo-3.net
German / InDiablo.de: http://www.indiablo.de aka ingame.de (150 keys)
German / DIII.de: http://diablo3.gamona.de (150 keys)
German / Diablo 3 Source: http://diablo3.4fansites.de/
French / GamersOrigin: http://diablo3.gamersorigin.com/ (100 keys)
French / JeuxOnline: http://diablo3.jeuxonline.info/
French / Judgehype: http://diablo3.judgehype.com/ (225 keys)
French / Millenium: http://www.millenium.org/diablo-3/accueil/news/ (TBA keys)
French / Mondes persistants: http://diablo.mondespersistants.com/ (TBA keys)
Spanish / Diablo 3 ESP: http://www.diablo3-esp.com/ (150 keys)
Russian / BlizzGame.ru: http://diablo.blizzgame.ru/
Russian / Warcry.ru: http://www.warcry.ru
Italian / BattleCraft.it: http://www.battlecraft.it (100 keys)
Polish / Battlenet Network: http://diablo3.net.pl (150 keys incl. 25 reserved)
Polish / Diablo III Poland: http://diablo3.com.pl/ (150 keys)

Unofficial, but too big to ignore:

http://tweakers.net (400 keys)
http://mygaming.co.za (450 keys)

Also, most of the sites who have "150 keys" might actually have received 225 or more. These are just the ones they're giving away for the first wave, but there's still a second.. plus the ones they reserve for staff members and friends.

I'm surprised no one from Reddit has picked up on any of this yet.. it's been a few hours now. So, if you're look for some free karma, you may want to link to this useful information in /r/diablo.

* UPDATE:

Apparently, Bashiok updated his US post this morning (02/20/12 @ 8:38AM PST) with additional (non-NA) beta giveaways:

D3Downunder: http://d3downunder.com (100 keys)
AusGamers: http://ausgamers.com (125 keys)


* UPDATE (02/21/12):

And there it is.. official Blizzard announcement regarding the EU fansite beta giveaways. :)

You can continue using that link instead of the ones I created above now.

Funny how so many fansites launched the official Blizzard contest, before Blizzard even made the announcement. And, as you can see, they aren't giving away as many keys as they did in NA.

They're still updating, and trying to collect information from the various fansites. It's still going to take a lot of time, manpower, and organization to manage all of these contests and sweepstakes from so many fansites in the EU. This is the job of Community Managers. Still think it's a coincidence that 2 CMs from HQ experienced with these contests paid them a visit? :)

I don't think they have much time to exchange strategies and pal around during the craziness this week (plus, with all of the forum outrage over the lack of keys.) I think Bashiok and Zarhym are there to help out.