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Friday, August 27, 2010

I got trolled by a Blizzard Employee!

So in an earlier post, I received a troll comment using the standard "Heil Grammatik" technique. He sounded like a typical Blizzard fanboy, so I figured I would check it out.

(Note: it was a single transposition error that didn't actually impact the calculations.. but he didn't test out the math to confirm as he was too busy salivating over his next troll snack.)

But guess what? He was from IRVINE, CA. Blizzard fanboy central. =]

"Anonymous Troll" not so anonymous anymore: ip68-111-72-78.oc.oc.cox.net (68.111.72.78) (As of Aug 27/10 anyways, I'm assuming his IP is dynamic.)

It doesn't stop there. He's a Blizzard employee too!

He uses Firefox at work and at home (on a Windows OS.. ewww) and was reading a limited number of articles from work (which I'm assuming is against their policy - e.g. personal surfing) and the remaining he read from home. Here's a small excerpt from the logs:

That IP (198.74.38.59) is one of Blizzard's external facing IP addresses by the way. =]

His most recent access from work to read the blog was Aug 26 at 7:57:57PM PST.

You know Mr. Troll, just because you're a late night worker (call center/support staff judging by the hours), it doesn't mean you should be goofing off on the internet. There are tons of paying customers that need actual help, but you're too busy surfing the internet and wasting company resources and time.

After he left work for home, that's when he returned to the same webpages and then starting posting random comments. He spent an average of 10-20 seconds (entry and exit) going through every single post on the blog. =]

For some of the more recent posts, however, he spent 45 seconds to 1.5 minutes reading them (he wanted to make sure his more recent troll posts were read for example). I guess he didn't feel safe writing the troll posts from work, as their NOC team would have records. I should note Mr. Troll, that this blog receives other visits from different Blizzard employees too by the way and they will be reading this. Now that they have one of your visit timestamps, you had best watch over your shoulder. =]

Way to represent your business too by the way: steal company time, don't support your customers, then troll webpages. Judging by your access logs and constant refreshes, I can see that you're totally dedicated to your job.. trolling that is, not supporting Blizzard customers.

If you would like to see one his posts and my retort, check out this article and scroll down at the bottom.

His other post was just to tell me to stop pulling numbers out of my *expletive* and to look at Blizzard's Quarterly Reports which are public. The thing is.. those were the numbers I was using. I copy-and-pasted the Quarterly Reports to the various blog posts, and provided links to the public information. Ouch. I guess that's what you get for only skimming over the posts (10-20 seconds per post.)

* UPDATE:

While I was writing up this latest entry, he apparently bombarded the blog (mostly swearing) with even more troll posts. WOW! He sure is pissed too and did NOT appreciate my response at all.

He's going through every single article he can find. Many of his comments have even been cancelled as well (ie, he started typing a new comment, realized a mistake, cancelled it, and then moved onto another blog post.)

I can't wait until he reads this. Tee hee. =]

My friends and I are laughing our asses off over his posts and I have some friends at Blizzard that I'll be sending these to as well. This has been a wonderful day.

* UPDATE:

The Blogspot automated spam filter apparently captured about 1/3 of his comments too. That's really hard to do! His troll posts must have a lot of common phrases and keywords used by spammers. I'm having too much fun.